We aim to process and dispatch all online orders within 48 hours. Once your order is ready to send you will receive a confirmation email as well as a tracking number. Delivery times are based on orders placed between Mondays-Fridays.
Orders placed on Saturday, Sundays and public holidays are processed on the following business day. Where a parcel is returned to us because of incorrect or incomplete address details there will be an additional postage charge of $6.95 applied to resend your parcel.
Domestic shipping costs are calculated at checkout.
You should expect to receive your order within 3-5 business days when choosing our flat rate shipping. Western Australia, N.T and rural areas can take up to 10 business days.**
Our standard shipping rate is $9.95 up to the value of $65 AUD
We provide free standard shipping on orders over $65 AUD
Express shipping costs are calculated at checkout.
You should expect to receive your order within 1-2 business days. WA, N.T and rural areas can take 2-4 business days.**
If you purchase a product that is on backorder any other products within that order will also be placed on hold until all products are available to be shipped out.
**Due to COVID-19 our standard shipping times for orders are currently being severely impacted. Naturlea is currently not able to accept responsibility for extended delivery times as these are out of our control.